"Overall the journey went smoothly and the driver was very nice. On, the booking we were told the driver would be meeting us in the arrivals area with a sign so we could find them easily. However, after we had landed (at 3am), I received a call from the driver that he was parked in a drop off & pick up area and that we had to go and find him. He kept calling and rushing us as it was charging him to be parked there, although we still had to wait for our bags to come through and then actually find the drop off point. It added some stress onto what was already a stressful flight due to delays. The good thing was that the flight delay did not impact our transfer booking; they monitored our flight and dispatched a driver at the time of landing which was great."
FELIX EVANS
"Nothing it was just different to vehicle I was told driver was excellent "